Terms of service
TERMS OF SERVICE
Last updated: March 17, 2026
1. AGREEMENT TO TERMS
By accessing or using petnola.com ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our store.
2. USE OF OUR STORE
You must be at least 18 years old to make purchases. You agree to provide accurate information and to use our store only for lawful purposes.
3. PRODUCTS AND PRICING
- All product descriptions, images, and prices are subject to change without notice
- We strive for accuracy but cannot guarantee that all information is error-free
- Prices are listed in Canadian Dollars (CAD)
- We reserve the right to limit quantities or refuse orders
4. ORDERS AND PAYMENT
- All orders are subject to acceptance and availability
- Payment is processed securely through Shopify Payments or PayPal
- You authorize us to charge your payment method for all purchases
5. SHIPPING AND DELIVERY
- Shipping times and costs are provided at checkout
- We are not responsible for delays caused by shipping carriers
- Risk of loss passes to you upon delivery to the carrier
6. RETURNS AND REFUNDS
Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds.
7. INTELLECTUAL PROPERTY
All content on this store, including text, images, logos, and designs, is owned by Petnola and protected by copyright laws.
8. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Petnola shall not be liable for any indirect, incidental, or consequential damages arising from your use of our store or products.
9. GOVERNING LAW
These Terms are governed by the laws of Canada. Any disputes shall be resolved in the courts of Canada.
10. CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Continued use of our store constitutes acceptance of updated Terms.
11. CONTACT US
For questions about these Terms, please contact us through our website at petnola.com